Certain refund requests for Subscriptions may be considered by BollyPiano Ltd. on a case-by-case basis and granted at the sole discretion of BollyPiano Ltd.

For customers that BollyPiano Ltd. agrees to refund, 100% of the money will be refunded back into their respective credit cards within 5 – 10 business days via Stripe or PayPal.

Due to the digital nature of our products, we generally do not offer refunds for individual sheet music purchases once downloaded. However, if you experience any issues with your purchase, please contact our support team and we will do our best to assist you.